"We were shown to our comfortable seats and given menus."
Susan D from United Kingdom
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"The hotel is in the very centre of Chester and thus very handy with their own hotel entrance on the adjacent multi-storey car park, which was great."
pierre20-76 from United Kingdom
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"We stayed a couple of nights in a fantastic room overlooking the Eastgate clock as part of a celabration of our Golden Wedding."
John L from United Kingdom
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"Excellent hotel. Lovely tall ceiling rooms and staff who simply can't do enough for you."
Helenmj2014 from United Kingdom
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"The champagne reception was a good experience."
Nikita from United Kingdom
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5-star historic hotel with 5 AA Red Stars on Chester's main shopping street
Dining
The hotel operates two award-winning restaurants. Arkle holds 3 AA Rosettes and offers fine dining with a menu that changes seasonally. La Brasserie, awarded 2 AA Rosettes, serves informal cuisine and coffees in Parisian-inspired surroundings.
Rooms
Each of the 66 rooms is individually decorated with its own colour scheme. Beds are large and comfortable, and bathrooms include bathrobes, slippers, and luxury Elemis toiletries. Some rooms receive complimentary upgrades based on availability.
Spa & Wellness
The Grosvenor Spa offers a thermal suite with sauna, steam room, and a relaxation area. Treatment rooms provide full body massages, facials, and other therapies. Access to the spa facilities requires a fee, and the spa is closed on Tuesdays and Wednesdays.
Location & Attractions
The hotel sits on Eastgate Street, less than five minutes' walk from Chester Cathedral and Grosvenor Park. The historic Eastgate Clock is visible from some rooms. Chester Zoo is a short drive away, and the Roman walls are within walking distance.
Services & Recognition
The hotel has held 5 AA Red Stars for over 40 years and is the only 5-star hotel in Chester. Concierge service, full-service valet parking, and a dedicated doorman greet guests upon arrival. Bespoke experiences include personalized recognition for returning guests and a broad selection of fine wines curated by expert sommeliers.
Highlights
Awards: 5 AA Red Stars and 3 AA Rosettes for Arkle
Dining: Two AA Rosette restaurants including Arkle
Spa: Thermal suite with sauna and steam room
Location: 5 min walk to Chester Cathedral and Eastgate Clock
Service: Dedicated doorman and valet parking
Wine: Curated selection by expert sommeliers
Must-do experiences
Stroll along the historic Rows for unique shopping and charm.
Visit Chester Cathedral for stunning architecture and tranquility.
Try the famous Chester Market for local produce and artisanal treats.
Discover the Roman Amphitheatre, a hidden gem of history.
Enjoy a traditional afternoon tea at The Chester Grosvenor's restaurant.
Select your room type
The Chester Grosvenor features a range of room types across England, from double and family rooms to suites, with breakfast, free cancellation, and special offers included
Classic Room
2 persons
1 Double bed
room details
King Suite
2 persons
1 King-size bed
room details
Suite
2 persons
1 King-size bed
room details
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Price and Room Availability Calendar
Check availability and prices for your stay in England now!
Facilities
The Chester Grosvenor provides amenities to make your stay in England comfortable and memorable
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Room features
Heating
Sitting area
Dressing area
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Room decor
Carpeted floor
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The Chester Grosvenor: Location in England
Eastgate, Chester, CH1 1LT,
Map view
City landmarks
Landmark
Chester Castle
680 m
Landmark
Chester Racecourse
1.53 km
Museum
The Grosvenor Museum
700 m
Museum
Cheshire Military Museum
690 m
Landmark
Statue of Minerva
1.03 km
Landmark
River Dee
810 m
Landmark
Sick to Death
890 m
Garden
Chester Roman Gardens
860 m
Park
Grosvenor Park
1.25 km
Landmark
Chester Roman Amphitheatre
1.19 km
Church
St Paul's Church
13.52 km
Nearby
City Walls
Walls of Chester
50 m
Church
Chester Cathedral
200 m
Museum
Dewa Roman Experience
340 m
St Michaels Church Bridge Street
Chester Golf Club
350 m
45 Eastgate Street
Eastgate Clock
50 m
Chester Rows
150 m
Church
Church of St Peter
160 m
30 Watergate Street
Booth Mansion
250 m
Church
Wesley Church Centre
110 m
Church
St John the Baptist's Church
300 m
40 Watergate Street
The Antiques Shop
280 m
27 Grosvenor Street The Grosvenor Museum
Chester History & Heritage
300 m
Chester Market Hall 6 Princess Street Chester Market Hall
Chester in Lego
310 m
Gallery
The Watergate Street Gallery
330 m
Shopping Area
Grosvenor Shopping Centre
120 m
Garden
Chester Cathedral Falconry and Nature Gardens
170 m
60 Watergate Street
Watergate Street Independent Quarter
320 m
Bridge
Suspension Bridge
450 m
Mall
Chester Rows shops
160 m
Restaurants
La Brasserie
10 m
56-58 Eastgate Street Eastgate St
Simon Radley at The Chester Grosvenor
60 m
The Chester Grosvenor 56-58 Eastgate
The Botanist
100 m
13 St. Werburgh Street
The Chester Grosvenor Restaurant
10 m
56-58 Eastgate Street Aldford
Afternoon Tea at the Grosvenor Hotel
50 m
Eastgate
Duttons
120 m
10-11 Godstall Ln
The Tea Press Cafe
80 m
28-30 Eastgate Street
Debenhams Browns of Chester Cafe
90 m
34-40 Eastgate Row South
Towers
140 m
St Werburgh St Bell Tower House
Explore Chester
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Chester Cathedral
3 minutes' walk
Gothic architecture and stunning stained glass. Frequent guided tours and free entry make this a must-visit site.
Chester Racecourse
4-minute drive
Historic racecourse known for exciting horse races. Enjoy the atmosphere and various events throughout the year.
Walls of Chester
1 minute' walk
Ancient city walls offering scenic views. Perfect for a leisurely stroll or a quick jog around the city.
Cheshire Military Museum
9 minutes' walk
Fascinating exhibits on local military history. Educational and engaging, with interactive displays for all ages.
Visit Grosvenor Park
16 minutes' walk
Beautiful park featuring tranquil gardens and family-friendly mini railway. Ideal for picnics or leisurely walks.
Chester Golf Club
5 minutes' walk
Challenging golf course in a picturesque setting. Equipment rentals available, making it easy for all skill levels.
River Dee Boat Tours
10 minutes' walk
Scenic boat tours along the River Dee. Perfect for relaxation and enjoying the natural beauty of Chester.
Sick to Death
11 minutes' walk
Unique exhibition focusing on Chester's medical history, perfect for those curious about the past.
Simon Radley at The Chester Grosvenor
1 minute' walk
Michelin-starred dining with seasonal dishes made from local ingredients. Reservations recommended for this exquisite experience.
The Botanist
2 minutes' walk
Vibrant atmosphere with a menu offering international cuisine. Known for its creative cocktails and brunch specials.
La Brasserie
1 minute' walk
Casual dining with a varied menu featuring local specialties. Great for family meals and friendly gatherings.
Afternoon Tea at the Grosvenor Hotel
1 minute' walk
Traditional afternoon tea served with elegance. A delightful experience, featuring pastries and fine teas.
Storyhouse
12 minutes' walk
Cultural hub featuring live performances, films, and events. Offers something for everyone, including family-friendly shows.
Chester Comedy Festival
5-minute drive
Annual event showcasing local and national comedians. A fun night out for all ages with various acts.
Live Music at The Live Rooms
10 minutes' walk
Popular live music venue with local and touring bands. An energetic atmosphere perfect for music lovers.
Vue Cinema
15 minutes' walk
Modern cinema offering the latest films. Family-friendly options available, making it a great night out.
Getting around England
City Centre
Chester 5 min · 400 m
Airports
Chester Hawarden (CEG) 12 min · 7.8 km
Liverpool John Lennon (LPL) 62 min · 41 km
Train
Chester Train Station 11 min · 900 m
Bus
Bus stop 4 min · 300 m
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Children & extra beds
There are no extra beds provided in a room.
Languages
English, Spanish, Italian, Polish
Year renovated:
2010
Number of floors:
4
Number of rooms:
80
Guest Reviews and Ratings
What previous guests said about staying at The Chester Grosvenor.
Pros
Really good service
Comfortable beds
Historical decor
Quality afternoon tea
Excellent location
Cons
Cleanliness issues
Outdated room condition
Poor soundproofing
Guest reviews
based on 3791 reviews
4.5/5
based on 5147 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About The Chester Grosvenor
Is there parking available at The Chester Grosvenor, and if so, what are the charges?
15 January 2024
Parking is available at the nearby Grosvenor Shopping Centre. The charge is £10.00 for 24 hours, and residents can access the hotel directly from the second floor of the car park.
What are the breakfast options included with a hotel stay?
5 February 2024
Room rates include a continental breakfast. An upgrade to a full English breakfast is available for a supplement of £9.50 per person.
Are pets allowed in the hotel? I have two small dogs that are well-behaved.
23 March 2024
The Chester Grosvenor does not allow pets, except for service dogs.
Can guests use the spa facilities when booking through online platforms?
10 April 2024
Yes, access to the spa facilities is available for a fee of £35.00 per room for the duration of the stay, regardless of the booking platform.
What are the check-in and check-out timings for guests?
30 April 2024
Check-in is available from 3:00 PM, and check-out is at 11:00 AM.
Does the hotel offer any special promotional packages or discounts?
17 May 2024
Yes, The Chester Grosvenor frequently offers special promotions including luxurious overnight stays and dining experiences at reduced prices. Check the hotel's website for current offers.
What dining options can guests enjoy during their stay?
28 June 2024
The Chester Grosvenor features multiple dining options, including the relaxed La Brasserie for all-day dining and the fine dining experience at Arkle. Both offer exceptional culinary delights.
Can a room be arranged with twin beds instead of one double bed?
15 July 2024
Yes, twin beds can be arranged in Deluxe, Executive, and Superior King categories upon request. Classic rooms have only double beds.
Is it possible to have a room decorated for a special occasion?
22 August 2024
Room decorations can be arranged. Guests are welcome to leave decorations at reception for assistance.
Are spa treatments available to book on the same day as check-in?
8 September 2024
Treatments can be booked based on availability within the spa operational hours, which are 10:00 AM to 6:00 PM from Thursday to Monday.
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