Guests recommend Palms Hotel & Retreat By Palette London Romford
Themed rooms
Complimentary cocktail hour
On-site art gallery
Historic building
Community garden commitment
"Even more surprising was the quality of the dinner menu - it was outstanding, as was the quality of staff service."
Philipushka from United Kingdom
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"The entrance to the hotel is very nice as well as the new restaurant."
Lucy from United Kingdom
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"Restaurant food and service was excellent"
Carl from United Kingdom
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"Breakfast was lovely, lovely decor in the hotel, friendly staff"
Rachel from United Kingdom
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4-star Hornchurch hotel with award-winning restaurant and rooftop terrace
Dining Experience
The on-site Boko restaurant has received awards and hosts guest chef culinary events throughout the year. A gourmet breakfast is included for all guests, served daily with warm dishes and fresh pastries. The bar offers a happy hour with select beverages, and the coffee house is open on site for lighter refreshments.
Spa & Wellness
The spa at Palms Hotel & Retreat provides a menu of treatments aimed at relaxation, with a focus on wellness. Guests have access to a garden with outdoor furniture and a picnic area, offering a calm space to unwind. The hotel also offers seasonal decorations that enhance the ambiance of the spa and garden areas throughout the year.
Family-Friendly Features
The hotel has family rooms with enough space for parents and children, and includes private bathrooms with grab rails and emergency cords for accessibility. Children can enjoy engaging weekend events, including live jazz performances that are suitable for all ages. Nearby attractions such as Lister Field Adventure Park and Thorndon Country Park provide additional outdoor activity options.
Rooftop Terrace & Gardens
The rooftop terrace offers panoramic city views, providing a setting for evening relaxation or small gatherings. The hotel's garden includes outdoor furniture and barbecue facilities, allowing guests to dine al fresco. Soundproof rooms ensure a quiet retreat even during events held on the terrace or in the garden areas.
Business & Location
Conference facilities are available on site, with meeting and banquet rooms that accommodate business travelers and group events. The hotel is located 23 km from London City Airport and provides free private parking for guests. Nearby attractions include Lakeside Shopping Centre and Brentwood Cathedral, adding convenience for both work and leisure stays.
Highlights
Dining: Award-winning Boko restaurant with guest chef events
Wellness: Spa treatments and seasonal garden decor
Family: Weekend live jazz performances and family rooms
Business: On-site conference and banquet facilities
Location: 23 km from London City Airport with free parking
Must-do experiences
Enjoy authentic fish and chips at The Fish & Chip Shop nearby.
Visit the serene Hornchurch Country Park for a peaceful stroll.
Discover local crafts at the Romford Market every weekend.
Try the famous Romford Brewery's ales for a true local taste.
Explore the vintage shops on the bustling High Street.
Select your room type
Palms Hotel & Retreat By Palette London Romford features a range of room types across England, from double and family rooms to suites, with breakfast, free cancellation, and special offers included
Standard Double Room
2 persons
30 m²
1 Double bed
Bathtub
Heating
room details
Executive Double Room
2 persons
35 m²
1 Double bed
Air conditioning
Bathtub
room details
Accessible Double Room
2 persons
30 m²
1 King-size bed
Bathtub
Heating
room details
Show all rooms
Price and Room Availability Calendar
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Facilities
Palms Hotel & Retreat By Palette London Romford provides amenities to make your stay in England comfortable and memorable
Facilities: Very good
7.0/10Review score
General
No smoking on site
Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Services
Paid shuttle service
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Garden area
BBQ facilities
Room features
Air conditioning
Heating
Soundproofed rooms
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Room decor
Carpeted floor
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Palms Hotel & Retreat By Palette London Romford: Location in England
Southend Arterial Road, Hornchurch, RM11 3UJ,
Map view
City landmarks
Landmark
Langtons
2.19 km
Park
Raphael Park
3.41 km
Museum
Upminster Tithe Barn Museum of Nostalgia
2.04 km
Landmark
All Saints
1.18 km
Theatre
Queen's Theatre Hornchurch
2.13 km
Church
St Peter's Church
1.07 km
Church
Nelmes United Reformed Church
1.32 km
Landmark
Room Lockdown Escape Rooms
2.19 km
Landmark
Emerson Evangelical Church
1.54 km
Church
Harold Wood Methodist Church
1.58 km
Landmark
The Crown
1.59 km
Landmark
Upminster War Memorial
2.9 km
Landmark
Upminster Windmill
2.59 km
Theatre
Queen's Theatre
2.06 km
Landmark
The Chapel
1.78 km
Landmark
Emerson Park
1.79 km
Explore Hornchurch
Explore Local Delights
Top Attractions
Activities
Dining
Entertainment
Langtons
25 minutes' walk
Stunning gardens and historic architecture, perfect for a leisurely stroll and picturesque picnics.
Upminster Tithe Barn Museum of Nostalgia
5 minutes' drive
A unique museum showcasing nostalgia from times gone by with fascinating exhibits for all ages.
Queen's Theatre Hornchurch
25 minutes' walk
A vibrant theatre hosting a range of performances, from dramas to musicals, suitable for all audiences.
Hornchurch Country Park
25 minutes' walk
A tranquil park featuring scenic pathways, playgrounds, and beautiful nature perfect for relaxation.
Jump Evolution
25 minutes' walk
An indoor trampoline park offering adrenaline-pumping fun for all ages with jumping sessions and fitness classes.
Nalin Thai Massage
20 minutes' walk
A blissful spa experience focusing on relaxation, offering various therapies in a serene atmosphere.
The Crown
20 minutes' walk
A cozy pub serving classic British fare with a modern twist; popular for its hearty Sunday roasts.
Nalin Thai
20 minutes' walk
Authentic Thai cuisine in a welcoming setting; known for its aromatic dishes and friendly service.
Queen's Theatre
25 minutes' walk
A local venue featuring a lineup of shows with something for everyone, including family-friendly performances.
Room Lockdown Escape Rooms
25 minutes' walk
An interactive escape room experience that challenges teams to solve puzzles and unlock mystery themes.
Getting around England
City Centre
Hornchurch 32 min · 2.6 km
Airports
London City (LCY) 51 min · 33.7 km
London Southend (SEN) 52 min · 34.6 km
Train
Emerson Park Railway Station 22 min · 1.8 km
Train 2 min · 100 m
Underground 2 min · 100 m
Bus
Bus stop 20 min · 1.6 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Number of rooms:
140
Guest Reviews and Ratings
What previous guests said about staying at Palms Hotel & Retreat By Palette London Romford.
Breakfast
6.4/10
Cleanliness
7.6/10
Comfort
7.6/10
Facilities
7.0/10
Free Wi-Fi
6.5/10
Location
7.4/10
Paid Wi-Fi
7.1/10
Staff
7.5/10
Value for money
7.3/10
Pros
Really good cleanliness
Attentive staff service
Comfortable beddings
Cons
Inconsistent Wi-Fi
Limited parking
Guest reviews
based on 1061 reviews
6.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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