"We were grateful for the water station and in an area full of chain coffee/restaurants, it was nice to have good Monmouth coffee in the coffee shop downstairs."
Paige from Australia
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"The coffee is delicious, it's strong but not overly so, perfect for the morning to wake you up."
CeruleanSun from United Kingdom
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"The foyer and bar are so funky!"
Lesley from France
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"The hotel itself has a stylish, minimalist vibe with lots of charm."
Sam Houston from United States
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"Excellent breakfast, perfect location so close to Paddington, helpful staff"
Richard from United Kingdom
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Boutique hotel with restored Victorian charm, 1 minute from Paddington Station
Amenities
The Pilgrm operates a pantry system stocked with refreshments available throughout the day. The hotel runs an art program that supports local artists with rotating exhibitions in common areas. Sustainable practices include the use of biodegradable amenities and the presence of living plants in public spaces. Complimentary online check-in allows guests to skip the front desk upon arrival.
Rooms
Each room is compact and comes with its own en-suite shower room and WC. The 73 rooms occupy a restored Victorian building with original staircases and winding corridors. Rooms have electric fans instead of air-conditioning units, and the hotel does not provide robes or slippers. Some rooms overlook the tranquil Norfolk Square.
Location
The hotel sits less than a 1-minute walk from Paddington Station, the terminal for the Heathrow Express (15 minutes to the airport). Hyde Park, Buckingham Palace, and the Natural History Museum are all within easy reach by Tube or on foot. Notting Hill and Marble Arch are a 10-minute walk away. The West End is a 5-minute Tube journey.
Dining
Breakfast is served à la carte in the first-floor lounge, prepared with local ingredients. The lounge also offers a curated list of wine and cocktails created by acclaimed bar experts. A ground-floor cafe serves Monmouth coffee and pastries throughout the day. During warmer months, the adjoining terrace is open for drinks and dining outside.
Entertainment & Services
The hotel hosts live music performances and temporary art galleries in its communal spaces. A dry cleaning service and 24-hour front desk are available. The hotel is dog-friendly, with designated pet rooms and provided pet bowls and baskets. Luggage storage and express check-in/out are included.
Highlights
Location: 1-minute walk from Paddington Station with Heathrow Express
Rooms: Compact en-suite rooms in restored Victorian building
Dining: A la carte breakfast with local ingredients and terrace
Entertainment: Live music and rotating art exhibitions
Sustainability: Biodegradable amenities and living plants
Pet Policy: Dog-friendly rooms with pet bowls and baskets
Must-do experiences
Visit the Sky Garden for stunning views and a free cocktail bar.
Explore the vibrant Exmouth Market for unique food stalls and shops.
Indulge in an afternoon tea at the iconic Claridge's nearby.
Stroll through the hidden Postman's Park, a peaceful oasis in the city.
Discover street art in Shoreditch, including works by Banksy.
Select your room type
The Pilgrm features a range of room types across England, from double and family rooms to suites, with breakfast, free cancellation, and special offers included
Nook
2 persons
7 m²
1 Single bed
Shower
room details
Snug Double Room
2 persons
12 m²
1 Double bed
Shower
room details
Comfy Double Room
2 persons
14 m²
1 King-size bed
Shower
room details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your stay in England now!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
The Pilgrm provides amenities to make your stay in England comfortable and memorable
Facilities: Very good
7.7/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
No parking available.
Services
Pet amenities available
Dry cleaning
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Fax/Photocopying
Children
Cots
Spa & Leisure
Live entertainment
Sun terrace
Leisure/ TV room
Room features
Heating
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
The Pilgrm: Location in England
25 London Street, London, W21 HH,
Explore London
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Hyde Park
17 minutes' walk
A vast and iconic park featuring beautiful gardens, boating lakes, and art installations. Great for picnics and outdoor events.
Victoria and Albert Museum
25 minutes' walk
A world-leading museum of art and design, showcasing a vast collection. Join free guided tours on weekends.
The British Museum
35 minutes' walk
Home to diverse collections, including the Rosetta Stone. Entry is free, with optional guided tours available.
Kensington Gardens
15 minutes' walk
Stunning gardens featuring the Albert Memorial and the Italian Gardens, perfect for a tranquil stroll.
Biking in Hyde Park
17 minutes' walk
Bike rentals are available for a scenic ride through Hyde Park. Enjoy the lush landscapes and tranquility.
Spa Retreats
8 minutes' drive
Relax at local wellness centers. Enjoy massages, yoga classes, and rejuvenating spa treatments designed for relaxation.
ZSL London Zoo
30 minutes' walk
Experience wildlife up close at this famous zoo. Great for families and offers educational talks daily.
Thames River Kayaking
15 minutes' drive
Adventure seekers can enjoy kayaking on the Thames River, with guided tours and equipment rentals available.
Mughal's
1 minute' walk
Authentic Indian cuisine with a vibrant atmosphere. Signature dishes include butter chicken and saffron biryani.
San Marco Ristorante & Pizzeria
1 minute' walk
Charming Italian eatery known for its wood-fired pizzas and homemade pasta. Reservations recommended for dinner.
Garfunkel's Restaurant
1 minute' walk
Casual dining with a diverse menu, perfect for families. Favorites include fish and chips and hearty breakfasts.
The Dickens Tavern
1 minute' walk
Traditional British pub with a cozy vibe. Signature dishes include shepherd's pie and steak and ale pie.
The Comedy Store
20 minutes' drive
Iconic venue featuring stand-up comedy performances. Known for renowned comedians and a lively atmosphere.
Royal Albert Hall
15 minutes' drive
Famous for classical concerts, this historic venue offers a range of performances. Check the schedule for events.
The O2 Arena
35 minutes' drive
Large arena hosting major concerts and events. Family-friendly shows are also available for all ages to enjoy.
Pubs along Edgware Road
10 minutes' walk
Quaint pubs with live music and a relaxed vibe. Great for casual evenings out with friends or in a family setting.
Getting around England
City Centre
London 6 min · 3.4 km
Airports
London City (LCY) 28 min · 18.5 km
London Heathrow (LHR) 39 min · 25.8 km
Train
Paddington Station 2 min · 100 m
Underground
London Paddington 2 min · 100 m
Bus
Bus stop 15 min · 1.2 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP 18.5 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, Portuguese, Polish
Number of floors:
4
Number of rooms:
72
Former name
Royal Norfolk
Guest Reviews and Ratings
What previous guests said about staying at The Pilgrm.
Review score
Based on 1156 verified reviews
7.7 /10
Very good
75 %
Recommend
Breakfast
7.9/10
Cleanliness
8.1/10
Comfort
8.4/10
Facilities
7.7/10
Free WiFi
8.2/10
Location
9.3/10
Paid Wi-Fi
7.2/10
Staff
8.7/10
Value for money
7.5/10
Pros
Really good breakfast quality
Convenient location
Lovely decorated interiors
Friendly staff
Cons
Noise from rooms
Small room sizes
Inconsistent room temperatures
Poor soundproofing
Guest reviews
based on 1748 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About The Pilgrm
Are there any options for using a room during the day rather than overnight?
20 March 2024
Rooms are available for day use. Contact the hotel directly for assistance.
Can a guest request an iron for their room?
15 April 2024
An iron can be requested from the front desk and it will be delivered to the room.
Is there a place to store luggage at the hotel?
10 May 2024
Luggage can be stored at the hotel before check-in or after check-out.
Do any of the rooms have tea and coffee making facilities?
1 June 2024
There are no tea or coffee making facilities in the rooms, but pantries with hot drink options are available throughout the building, accessible 24 hours.
Is there a hairdryer available in the guest rooms?
8 February 2024
Each room is equipped with a hairdryer for convenience.
Can special accessibility requirements be accommodated, such as being near the lift?
18 January 2024
There is a lift, though some rooms may only be accessible by stairs. Leaving a note on the reservation can help accommodate such requests.
What are the breakfast hours, especially on Sundays?
25 January 2024
Breakfast is served from 7:30 AM until 12 PM, including Sundays.
Is it possible to check in early, and what are the criteria for that?
12 February 2024
Early check-in may be available, but it depends on current hotel occupancy.
Are dogs allowed on the premises, and what is the policy?
3 March 2024
Dogs are permitted in some rooms with an additional fee, subject to size restrictions and prior declaration at booking.
What are the check-in and check-out times?
30 April 2024
Check-in is from 3:00 PM and check-out is until 12:00 PM.
Is there a restaurant on site for guests?
15 May 2024
Yes, there is a restaurant at The Pilgrm.
What attractions and amenities are nearby for guests to explore?
5 June 2024
A variety of restaurants, attractions, and public transport options are within walking distance of the hotel.
Can alterations be made to room bookings after they've been confirmed?
22 June 2024
Changing to a larger room is possible based on availability; it's best to inquire directly with the hotel.
What should I expect in terms of toiletries provided in the guest rooms?
28 July 2024
Rooms come with specially curated natural bespoke toiletries for a luxurious experience.
Are there any options for extending a stay beyond the standard check-out time?
11 August 2024
Late check-out options may be available until 1 PM, along with luggage storage.