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The Hotel Chester Interior photoThe Hotel Chester Interior photoThe Hotel Chester Room photo

The Hotel Chester in Chester, England

•
8.9|Great
Check rooms and rates
From$137 /nightOnly on Our Website -10%
Check-in
18Oct
Check-out
19Oct
Guests
2 Guests
Key details

About the Property

19 Newgate Street, Chester, CH1 1DE
-
Close to the historic old town
Great
8.9
9.4
/10
4.2
4.7
/5

5-star boutique hotel in Chester city centre with themed apartments and luxury extras

Themed Accommodations

The Hotel Chester offers 16 individually designed themed rooms, including the Safari Room with a double jacuzzi bath and the Treehouse Apartment with a two-bedroom layout and a copper soaking tub. Rooms like the Secret Garden and Zoo apartments have distinct themes with decor such as a garden motif or leopard print. Each apartment includes a kitchenette, mini bar, and flat-screen television with access to streaming services such as Netflix.

In-Room Amenities

Each apartment is stocked with a mini bar offering premium beverages and snacks, plus complimentary tea, coffee, hot chocolate, and fresh milk. Bathrooms have deep gold and copper soaking tubs, and selected rooms include a hot tub or a fireplace. All rooms have air conditioning, sound-insulated walls, and a kitchenette equipped with a hob, microwave, and cooking utensils.

Pet-Friendly Hotel

The hotel is dog-friendly, offering pet bowls and baskets in rooms and access to a small garden. Small breeds are welcome, and staff are attentive to canine guests. The pet policy includes complimentary pet amenities such as bowls and a basket.

Prime Location

The hotel is centrally located within 300 meters of major city landmarks, including Chester Cathedral and the Grosvenor Museum, with Chesterboat river cruises a 2-minute walk away. It sits directly next to the Grosvenor Shopping Centre's multi-storey car park, costing £10-£16 per 24-hour stay. Chester Racecourse is less than 1 km from the hotel, and Chester Train Station is a 16-minute walk.

Concierge Services

Staff offer personalized recommendations for local dining and attractions, providing a complimentary map with directions. The hotel arranges celebratory packages with room upgrades, champagne, and special decorations for occasions. A 24-hour front desk concierge assists with queries, and luggage storage is available after checkout.

Highlights

Rooms: 16 themed apartments including Safari, Treehouse, and Secret Garden

Amenities: Deep gold and copper soaking tubs, hot tubs in select rooms

Pet-Friendly: Dog-friendly policy with bowls, baskets, and garden access

Location: 300m from Cathedral, 16 min walk to train station

Services: Personalized recommendations, celebratory upgrades, 24-hour concierge

Must-do experiences

  • Stroll along the historic Chester Rows for unique shopping.
  • Visit Chester Zoo for an unforgettable wildlife experience.
  • Enjoy a traditional Cheshire cheese platter at Joseph Benjamin.
  • Take a guided walk of Chester's Roman walls for breathtaking views.
  • Explore the unique stalls at Chester Market for local delights.

Select your room type

The Hotel Chester features a range of room types across England, from double and family rooms to suites, with breakfast, free cancellation, and special offers included
  • Knightsbridge
    2 persons
    22 m²
    1 King-size bed
    Shower
  • Polo
    2 persons
    22 m²
    1 King-size bed
    Shower
  • Tropical
    2 persons
    22 m²
    1 King-size bed
    Shower
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your stay in England now!
October 2026 - October 2027
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Check-in/ Check-out

Facilities

The Hotel Chester provides amenities to make your stay in England comfortable and memorable
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • No parking available.

Services

  • Pet amenities available
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Business

  • Fax/Photocopying

Children

  • Cots

Room features

  • Heating
  • Mini-bar
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

The Hotel Chester: Location in England

19 Newgate Street, Chester, CH1 1DE
Explore Chester
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Chester Castle
Chester Castle
9 minutes' walk
Chester Castle offers stunning views and rich history, with guided tours available to explore its ancient walls.
Chester Cathedral
Chester Cathedral
14 minutes' walk
The cathedral features remarkable architecture and serene gardens, perfect for peaceful strolls or guided history tours.
Chester Racecourse
Chester Racecourse
20 minutes' walk
One of the oldest racecourses in the UK, it hosts thrilling horse racing events with a vibrant atmosphere.
The Grosvenor Museum
The Grosvenor Museum
12 minutes' walk
Showcasing local history and art, this museum features fascinating exhibits and even offers free admission on certain days.
Chester Golf Club
Chester Golf Club
11 minutes' walk
This 18-hole golf course is great for enthusiasts and beginners alike, offering beautiful landscapes and club amenities.
Grosvenor Park
Grosvenor Park
11 minutes' walk
Perfect for relaxation, this scenic park features stunning gardens, walking paths, and an outdoor miniature railway.
Chester Boat Trips
15 minutes' walk
Relax on a scenic river cruise for a unique view of Chester's landmarks, with options for guided tours and afternoon tea.
Picanha by Fazenda
Picanha by Fazenda
1 minute' walk
This Brazilian steakhouse offers a vibrant atmosphere and a selection of grilled meats served tableside. Reservations recommended.
Opera Grill
Opera Grill
1 minute' walk
A chic venue featuring contemporary dishes with local ingredients, known for lively atmosphere and varied menu options.
Piccolino
Piccolino
1 minute' walk
An Italian eatery with a casual setting serving diverse pasta and pizza options, great for families and groups.
All Bar One
1 minute' walk
A lively bar featuring regular live music and events, offering a wide range of beverages and a friendly atmosphere.
The Storyhouse
11 minutes' walk
A cultural hub with a cinema and theatre, hosting a variety of shows and screenings suitable for all ages.
Getting around England
  • City Centre
    Chester 6 min  ·  500 m
  • Airports
    Chester Hawarden (CEG) 17 min  ·  11.2 km
    Liverpool John Lennon (LPL) 61 min  ·  40.6 km
  • Train
    Chester Train Station 14 min  ·  1.1 km
  • Bus
    Bus stop 4 min  ·  300 m
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Welsh
Number of rooms:
16

Guest Reviews and Ratings

What previous guests said about staying at The Hotel Chester.
Cleanliness
9.3/10
Comfort
9.4/10
Facilities
9.1/10
Free Wi-Fi
9.0/10
Location
9.4/10
Paid Wi-Fi
7.0/10
Staff
9.5/10
Value for money
8.8/10
Pros
Attentive staff
Excellent room decor
Central location
Cons
Noise levels
Room temperature
Limited room storage
Guest reviews
based on 1045 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About The Hotel Chester
Is there parking available nearby for guests traveling by car?
1 February 2024
Parking is available at the Grosvenor Multi-Storey Car Park located right next to the hotel, with a fee of £10 for 24 hours.
Are there breakfast options available for guests?
15 March 2024
Complimentary breakfast items such as croissants, fresh fruit, and cereals are provided in each apartment, allowing guests to enjoy breakfast at their leisure.
Can pets accompany guests during their stay?
22 April 2024
Yes, small dogs are welcomed at the hotel for an additional fee of £30 per stay.
What time is check-in for guests arriving?
5 May 2024
Check-in time begins at 15:00, but guests can leave their luggage at the reception if they arrive early.
Is it possible to arrange a late check-out?
12 May 2024
Late check-out can be arranged for an additional cost, typically until 12:00 for £15 or until 13:00 for £30.
What are the nearby dining options for breakfast?
18 June 2024
There are several lovely cafes within a five-minute walk that offer a variety of breakfast selections.
Are there facilities for guests with mobility issues?
25 July 2024
The hotel does not have a lift due to its listed status, but assistance with luggage is readily available.
Can arrangements be made for a romantic getaway?
10 August 2024
Packages are available for romantic occasions, including options for candles, rose petals, and chocolates, to create a special experience.
Do the hotel apartments come with cooking facilities?
27 September 2024
All apartments feature kitchenette areas, allowing guests to prepare light meals during their stay.
Are there any unique themed apartments available?
14 October 2024
Each apartment has its own unique theme, providing distinct and memorable experiences for guests.

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