"One of the best hotel breakfasts i've had in a long time, but that's probably because it's cooked fresh to order."
david c from United Kingdom
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"A doggy bag with treats, puppy beer, a ball and dog bowls."
Robert M from United Kingdom
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"Nespresso machine in the room!"
Karen from United Kingdom
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Historic Harbour-Front Hotel with Award-Winning Breakfast in Padstow
Dining & Bar
The hotel's restaurant serves fresh, locally sourced seafood and seasonal dishes, with an extensive menu that includes vegan and gluten-free options. The large, traditional bar offers St Austell Brewery ales, including Tribute and Proper Job, and hearty pub food. Breakfast is award-winning, with a full English cooked to order and continental options, and the restaurant has outdoor seating.
Rooms & Dog-Friendly Amenities
Rooms offer satellite TV, tea and coffee facilities, and some have harbour or estuary views. The hotel provides dog-friendly rooms with pet bowls, a dog bag containing treats, a mat, and poo bags. Guests receive fresh milk, biscuits, and a Nespresso machine in rooms, plus Elemis toiletries in bathrooms.
Local Activities & Entertainment
Live music is available in the neighbouring pub on some evenings, typically finishing by 11pm. The hotel is a short walk from the Camel Trail, a bike and walking route from Padstow to Wadebridge. Guests can also visit the lobster hatchery and Rick Stein's Seafood Restaurant within walking distance.
Additional On-Site Services
The hotel has an on-site beauty salon that offers pampering services for guests. Special dietary menus are available, including kids' meals and wine or champagne choices. The hotel provides CCTV in common areas, smoke alarms, and key access for security.
Highlights
Location: Overlooking Padstow's medieval harbour on South Quay
Dining: Award-winning breakfast with full English & continental
Beer: St Austell Brewery ales served in the traditional bar
Dog-friendly: Pet bowls, dog bag with treats & mat provided
Parking: Pay and display car park opposite (£10 per 24hrs)
Must-do experiences
Taste fresh crab cakes at Rick Stein's Seafood Restaurant.
Stroll through Padstow's Farmers' Market every Saturday morning.
Visit the charming Padstow Museum for local history.
Take a scenic ferry ride to the picturesque Rock beach.
Enjoy a sunset walk along the Camel Trail towards Wadebridge.
Select your room type
The Old Custom House features a range of room types across England, from double and family rooms to suites, with breakfast, free cancellation, and special offers included
Cosy Double
2 persons
7 m²
1 Double bed
Heating
Shower
room details
Standard Twin
2 persons
16 m²
2 Single beds
Heating
Shower
room details
Signature Double
2 persons
16 m²
1 Double bed
Heating
Shower
room details
Show all rooms
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Facilities
The Old Custom House provides amenities to make your stay in England comfortable and memorable
Facilities: Great
8.2/10Review score
General
No smoking on site
No pets allowed
Security
Adults only
Barber shop
Smoke detectors
Fire extinguishers
Key access
Services
Pet amenities available
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Children
Children's menu
Room features
Free Wi-Fi in rooms
Heating
Tea and coffee facilities
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
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The Old Custom House: Location in England
South Quay,, Padstow, PL288BL,
Map view
City landmarks
Historic Site
Prideaux Place Temple
670 m
Landmark
cycle trail
690 m
Store
St Enodoc Golf Club
1.96 km
Beach
St Georges Cove
1.35 km
Church
St Michael's Church
1.87 km
Church
St Enodoc Church
2.2 km
Beach
Rock Beach
1.72 km
Landmark
Sir John Betjeman Walk
2.36 km
Landmark
Daymer Bay
2.16 km
Beach
Hawker's Cove
2.23 km
Beach
Butterhole Beach
2.71 km
Landmark
Porteath Bee Centre
3 km
Landmark
Stepper Point
3.19 km
Bay
Trevone Bay
3.2 km
Bay
Newtrain Bay
3.46 km
Landmark
Whitewater Gallery
3.82 km
Landmark
Polzeath Beach
4.1 km
Park
Camel Creek Adventure Park
5.72 km
Landmark
Harlyn Bay Beach
4.37 km
Landmark
Padstow Maize Maze
4.54 km
Church
St Minver Church
4.86 km
Landmark
St Merryn Steam & Vintage Rally
4.84 km
Landmark
Trevose Head Circular Walk
6.89 km
Nearby
School Hill
Padstow Harbour
350 m
Aquarium
National Lobster Hatchery
20 m
Museum
Padstow Museum
340 m
Padstow Harbour South West Coast Path Walk
Padstow and Stepper Point Walk
450 m
Church
Church of St Petroc
420 m
Museum St. Clifton
Portside Gallery
170 m
Restaurants
Old Custom House Inn Restaurant
10 m
Inn Restaurant South Quay
The Basement
50 m
11 Broad Street
The Harbour Inn
30 m
Strand Street
Cherry Trees Coffee House
110 m
West Quay The Strand
St Petroc's Bistro
100 m
4 New Street
BinTwo
70 m
South Quay
Pucelli's
100 m
The Quay First Floor
Ruby's Bar
80 m
18 Broad Street
Embers Wood Fired Pizza
130 m
16 Market Place
Explore Padstow
Explore Nearby Activities
Top Attractions
Activities
Dining
Entertainment
Padstow Harbour
5 minutes' walk
A picturesque harbor known for its charming boats and vibrant atmosphere, ideal for a leisurely stroll or enjoying local seafood.
National Lobster Hatchery
1 minutes' walk
An engaging education center focusing on lobster conservation. Guided tours provide insights into marine life and sustainable fishing.
Prideaux Place Temple
8 minutes' walk
A stunning Elizabethan manor with gardens, offering guided tours that reveal its history and architectural splendor.
Padstow Museum
5 minutes' walk
A small but rich local museum showcasing Padstow's maritime heritage, ideal for history enthusiasts and families.
Camel Creek Adventure Park
13 minutes' drive
A family-friendly adventure park featuring rides and attractions for all ages, great for thrill-seekers and those seeking fun.
Padstow and Stepper Point Walk
6 minutes' walk
A scenic coastal walk that features stunning views and local wildlife. Perfect for leisurely strolls and outdoor enthusiasts.
The Harbour Inn
1 minutes' walk
A cozy pub with a relaxed atmosphere, serving local ales and seafood. Popular for its views and traditional dishes.
St Petroc's Bistro
2 minutes' walk
Offers seasonal dishes in a stylish setting, featuring local produce. Reservations recommended for dinner.
Cherry Trees Coffee House
2 minutes' walk
A charming café known for its homemade cakes and specialty coffees, perfect for a light lunch or afternoon break.
Classic Cinema
5 minutes' walk
Offers a selection of films in a vintage setting, ideal for families and couples looking for a relaxed night out.
Padstow Social Club
3 minutes' walk
A hub for live music and community events, featuring local talent and serving drinks, great for evening entertainment.
Getting around England
City Centre
Padstow 5 min · 400 m
Airports
Newquay (NQY) 27 min · 17.9 km
Penzance (PZE) 112 min · 74.4 km
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Property information and rules
Check-in
from 16:00-21:00
Check-out
from 08:00-11:00
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 15.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
25
Guest Reviews and Ratings
What previous guests said about staying at The Old Custom House.
Cleanliness
8.5/10
Comfort
8.7/10
Facilities
8.2/10
Free Wi-Fi
7.2/10
Location
9.7/10
Staff
9.1/10
Value for money
7.9/10
Pros
Harbour views
Quality breakfast
Comfortable rooms
Cons
Noise insulation
Maintenance issues
Limited parking
Guest reviews
based on 1230 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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